Paul L.-Yelp:

Starry has been one of the best aspects of living in Santa Monica. It's been completely reliable, the app is simple, there are no sales people upselling, and the price is low and billed so seamlessly. Compare that to a large cable company in Tucson that has, after two months, already dangled an upsell in front of me as the answer to an outage. Sleazy. Their upsell wouldn't have solved the issue and, in the end, I fixed the problem myself. Starry, I will miss this drama free relationship. Please come to Tucson! If I move back to Santa Monica, you and I are getting back together.

2023-01-28

Chris T.-Yelp:

Two years ago I moved to Arts District which is right next to Downtown Los Angeles and we were given the option between AT&T, Spectrum, and Starry. I was a bit skeptical at first about Starry as the pricing was very competitive but decided to go with Starry given the transparent pricing (vs. the others that lock you in with an intro rate for the first year), no hidden charges, and included a free wifi router/modem. Speed/Reliability - I've been using Starry for two years now and I can say I'm very happy with the service. I can honestly say it's been the best internet experience I've had. The speeds are incredibly fast - I have multiple devices that use wifi like cameras, lights, speakers, and can stream TV, shows, movies on multiple devices while playing games on my PS5 and I've never had any issues with buffering or in-game lag. I've attached a screenshot showing the ~400mb down/~200mb up speeds. Customer Service (in-person and phone) - In the past two years I've only had to call customer service twice - the first was the initial installation and the second was an outage that was resolved in about 15 minutes. The initial installation was a breeze and my technician showed up on time, and came in with a mask on and put covers on his shoes to protect my home from outside germs. He had a great attitude the entire time he was working and gave me a free ethernet cord so I could connect my PS5 directly. I'm also impressed with how they treated me over the phone as every person I've spoken to has been warm, very nice, friendly, and eager to help. tl;dr - Starry has been the fastest, most reliable internet I've had and the customer service is second to none. Highly recommend for anyone if it's available. If you found this post to be useful, and if you are ready to sign up for Starry you can get one free month of service (and I will as well) by using my referral code at: starry.com/r/8r5t4t.

2023-01-28

Anna P.-Yelp:

It's been 1 month since we went to Starry after being disappointed of Spectrum. I can say that the Internet is pretty fast. That's actually what you need, right? But I put 4 starts because of installation. Oh man it was terrible... the Starry guy spent 3,5 hours to install it. Looked like he just was trying to make his hours because most of time he was walking somewhere for searching right cable. Why couldn't he just take all of them from the car? When I saw the ads of Starry it told: "we respect your floors and use shoe covers" or something like that. Of course This guy had walked on our carpet (we don't wear shoes at home) for around 30 times Moreover he left the mess after him that we were cleaning for another 1 hour. So if you have enough time and you're not afraid of dirt and mess, Starry is really good fast internet! I hope soon they will train their employees. Btw if you want a discount (like 1 month of free Internet) try to google: "starry coupon/promo code" and you can find something interesting!

2023-01-28